FAQs

Payment methods:

All payments are processed via PayFast.

Accepted payment methods: Visa, Mastercard, EFT & Instant-EFT.

 

Shipping:

Shipping of products are region & product dependent.

  • Collagen Powder / Collagen Peptides / Hydrolysed Collagen: ship nationally in South Africa via road freight.
  • Frozen Bone Broth (Chicken, Beef, Beef Asia, Fish & Plant-based): frozen bone broth ships in Cape Town & surrounding areas.
  • Chilled HPP Bone Broth (Chicken, Beef, Beef Asia, Fish & Plant-based): shilled HPP (high pressure pasteurisation) bone broth ships nationally in South Africa via overnight freight.